If someone claiming to represent SaskPower contacts you and says your power will be cut unless you pay them in Bitcoin, it’s a scam.
SaskPower issued a release on Wednesday warning residents about an increase in fraudulent activity in Saskatchewan.
According to SaskPower, scammers pretending to represent the Crown corporation have been calling, emailing and in some cases even physically visiting businesses. The scammers claim that unless the resident or business pays them on the spot, their power will be disconnected immediately.
Some scammers have also asked for payment through untraceable cryptocurrencies such as Bitcoin. SaskPower does not accept payments in cryptocurrency.
SaskPower said it does not deal with overdue payments this way, and works with customers on repayment plans to avoid power disconnection whenever possible.
SaskPower is working with authorities to investigate the scams. Customers who receive a suspicious call or visit can contact the customer service line at 1-888-757-6937 to confirm the status of their account.
Customers can also report suspicious activity to their local police department, or to the Canadian Anti-Fraud Centre at 1-888-495-8501.
SaskPower also advised customers to beware of email scams asking them to download or send personal information. The company does not email customers asking them to download their statement, or provide account information. Customers who do have an online account are instead directed to their secure login page to view their bill when it is ready.